1. In order to sign up for F2HFibernet, your premises would need to be either: Home Reached or Home Pass and Ready for service according to information provided by our technical team. To check for service availability, you can call us on 9087881115 for latest coverage details
FAQs
FAQs
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1. Am I eligible to sign up?
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2. Is it important to switch off the modem/Wifi on devices when not in use?2. Switch off the modem when not in use as it not only saves electricity, but improves your network security. When the device is off, hackers cannot target them. A lot of websites and apps keep consuming data, even when you are not using them, thus it is important to turn off the Wifi on your devices when not in use.
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3. Does using multiple devices affect my data consumption?3. When multiple devices like smartphones, tablets, PCs, laptops, HDTVs are latched on to a single Wifi, the data consumption significantly increases. Be aware of the devices connecting to your Wifi and turn off the Wifi on the device when not in use as most apps and a lot of websites keep consuming data, even when you are not using them.
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4. Do I get exact speed as per the plan in wifi?Wifi speed Differs according to devices and devices connected to the Router, Always Speed are recommended to check via lan cable in single laptop.
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5. What Broadband Speed do I need?Download a 4 minute song (4MB) in 0.03s
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6. Do I have to recharge every month?Yes, as to keep your account alive, the minimum recharge has to be done as per the tariff applicable for you..
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7. Can we get GST inputs on our bills?Yes, as long as you have taken our commercial plans and have provided the same Installation address as your permanent address, we do provide you Input credit option. GST Inputs are for B2B customers.
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8. What documents are required at the time of Installation?You have to submit, an ID Proof, and an Address proof, along with 1 Passport sized photographs. If you're a B2B user, you'll require to submit AOA, MOA, GST Certificate, COI on the same Installation Address.
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9. Can I Downgrade my plan at any time?Yes, You can downgrade your plan any time before next billing cycle.
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10. Will I have to return the CPE and in future at the time of surrendering the link?Yes, CPE is the property of the F2H Fibernet which is installed to customer end to provide the services..