Refund Policy
Refund Policy
On Deficit of service:
F2h Networks has a refund policy of waiver for the day when the Internet is not working under the following conditions:
• Any complaint is not responded for up to 48 working hours once the complaint is made only on the support number (90878 81115). Working hours refers to our working timings - Monday to Saturday - 10 AM - 08 PM.
• After 48 working hours, the refund shall be made for the number of days the Connectivity has not worked on pro-rata basis.
•F2h Networks does not collect any deposits.
• All our plans are pre-paid and monthly in advance.
In event of a disconnection in middle of the month, we do not recalculate the same on basis of pro - rata basis.